It's been a while, we've been busy growing!
Since our last post, we’ve been busy growing our company! We’re happy to announce the addition of Greg Stuart, Gas Technician 2 joining our excellent team. Greg’s infectious laugh and positive attitude is a great fit with Fred’s optimism and Tyrel’s enthusiasm! Welcome Greg!
Turning on the A/C? Check your furnace filter!
Don't forget that your furnace filter still needs to be changed regularly, even in the summer! If your air conditioner is running but the air flow is impeded by a dirty filter, it can cause the coil to freeze up. Ice buildup on the coil can cause damage and refrigerant leaks.
The first sign of this is that your a/c will not keep up to the temperature you have set. Turn it off, check the filters. If dirty, remove and replace with clean. If unsure, just remove it to test. Allow the coil to completely thaw, then startup the a/c again with either a clean filter or no filter. If it keeps up to the set temperature without freezing up, that was the problem! If it still does not keep up to temperature set, give us a call and we can perform a complete system check.
Commitment to Equality
At FM Heating & Air Conditioning we strongly support the Black Lives Matter movement. We do not accept racism in any form. Our employees are held to a strict Code of Conduct and we have zero tolerance for racist words or actions. We are an equal opportunity employer and welcome all members of the human race to apply.
COVID-19 UPDATE
To Our Valued Customers,
We are watching closely as the global situation with COVID-19 continues to evolve. As our communities take steps to deal with the novel coronavirus (COVID-19), we want to share with you what our company is doing to endure the safety and well-being of our employees and customers.
Our commitment to the safety and well-being of our customers has long been a part of our values and operating procedures. We are closely monitoring the situation with COVID-19 and have further enhanced our procedures in response to guidelines issued by health authorities.
All of our technicians and staff are required to adhere to comprehensive health and safety procedures including all local laws. In addition, we provide our staff and technicians with best practices and guidelines and have supplemented these resources with additional COVID-19 cleanliness-specific guidance, training and information consistent with our own high standards.
Specifically, we are:
• Educating our team members on COVID-19 and how to avoid transmission;
• Reinforcing our existing training on hygiene and health procedures;
• Requiring our employees to ask screening questions of clients when they call in with a request for service AND again prior to a technician entering a residence or building. Depending on responses received to these questions, service may be declined in order to protect the health and safety of the client and/or technician;
• Outfitting outbound technicians with appropriate protective gear and sanitizer;
• Postponing all non-emergency service calls and repairs until a later date;
• Requiring employees who fall ill or exhibit symptoms to self-quarantine for a minimum of 14 days;
• Requiring employees returning from other countries to self-isolate for a minimum of 14 days;
• Diligently conducting additional disinfecting and cleaning of our fleet vehicles and offices.
• Utilizing technology, where possible, to troubleshoot equipment performance problems remotely.
We are closely following the direction of the Public Health Agency of Canada (PHAC), as well as guidelines issued by provincial and local health departments. We are also monitoring our team members’ health very closely.
In summary, we are committed to taking all appropriate steps to ensure that, now more than ever, we to put the health and safety of our customers and staff first. We remain committed to serving all your indoor air comfort needs.
Thank you for your ongoing support! Please do not hesitate to reach out to us if you have any questions or concerns.
Sincerely,
The Team at FM Heating & Air Conditioning
Happy Holidays to our valued customers!
Thank you to all our amazing customers! We appreciate your business!
From our family to yours, have a safe and wonderful holiday season!
Sincerely,
Rachel, Fred & Family
Turning on the A/C? Check your furnace filter!
Don't forget that your furnace filter still needs to be changed regularly, even in the summer! If your air conditioner is running but the air flow is impeded by a dirty filter, it can cause the coil to freeze up. Ice buildup on the coil can cause damage and refrigerant leaks.
The first sign of this is that your a/c will not keep up to the temperature you have set. Turn it off, check the filters. If dirty, remove and replace with clean. If unsure, just remove it to test. Allow the coil to completely thaw, then startup the a/c again with either a clean filter or no filter. If it keeps up to the set temperature without freezing up, that was the problem! If it still does not keep up to temperature set, give us a call and we can perform a complete system check.